Next Level Active Essentials Shipping Policy

Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays) after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Times

We currently ship within the United States only.

Method | Cost | Estimated Delivery |

Standard Shipping $5.99 | 7–10 business days after processing.

Standard Shipping FREE on orders of $50.00 or more | 7–10 business days after processing.

Expedited Shipping | $12.99 | 5–8 business days after processing.

Express Shipping | $19.99 | 3–6 business days after processing.

Delivery times are estimates and are not guaranteed. Delays may occur during peak seasons, holidays, or due to carrier issues beyond our control.

International Shipping

At this time, we ship within the United States only. We hope to expand internationally in the future, and this page will be updated when we do.

Order Tracking

Once your order ships, you will receive a confirmation email with your tracking number. You can track your package via the carrier's website (USPS, UPS, or FedEx, depending on your location).

Shipping Address

Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping address, contact us immediately at support@nextlevelactiveessentials.com.

Order Issues

Lost or stolen packages: Once a package is marked as delivered by the carrier, Next Level Active Essentials is not responsible for lost or stolen packages. We recommend tracking your package and arranging signature confirmation if you will not be home.

Damaged items or defective items: If your order arrives damaged or defective, contact us within 7 days of delivery with photos of the item and its packaging, and we will resolve it promptly at no additional cost to you.

Wrong item received: If you receive the wrong item, contact us within 7 days of delivery, and we will arrange a replacement at no additional cost.

Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address or refused delivery, we will contact you to arrange reshipment. Reshipping costs are the customer's responsibility.

Contact

Questions about shipping? Email us at support@nextlevelactiveessentials.com.